About Formpiece

The Simpro integrator for workflow tools that earn their keep

Formpiece, an Icon One product, is a Simpro integrator that builds workflow tools for trade and service businesses.

Customers book or enquire on your website, and a real job, quote or lead lands in your Simpro account, priced and scheduled. Booking forms, lead forms, work order import and attachment tools, all as a direct integration with Simpro and AroFlo, with no middleware.

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Simpro workflow tools

What Formpiece does.

Each tool takes one manual step between a customer and Simpro out of the office. Use one, or all of them.

Books Simpro jobs

Simpro service booking form

Customers pick a service and a time from your technicians' live Simpro calendars, and Formpiece creates the job or quote, priced, sited and scheduled. The outcome is a booked Simpro job with no phone tag.

See the booking form
Creates Simpro leads

Simpro lead enquiry form

For work you quote after a look: each website enquiry lands as a real Simpro lead, with the customer, site, photos and your questions already on it. The outcome is a lead to follow up, not an email to retype.

See the lead form
Creates AroFlo tasks and quotes

AroFlo lead enquiry form

Saves each enquiry as a task or a quote in AroFlo, in the right business unit, against a client that is already matched, with photos attached. The outcome is a record someone can work from, with no email to parse.

See the AroFlo lead form
Imports work orders

Simpro work order import

A managed service: customers email their work orders to your Formpiece inbox, and each one becomes a Simpro job or quote with the site found or created and the PDF attached. The outcome is bulk work orders without the retyping.

See work order import
Manages Simpro attachments

Simpro attachments browser

Browse attachments on 8 Simpro record types, share job files as expiring links, copy them between records, and sync a job's folder with SharePoint. The outcome is one tidy file trail instead of two.

See the attachments browser
Built into the booking form

Payments, service areas and rebooking

Take payment upfront, book by service area and technician location, and send recurring customers a private link to rebook against their existing job. The outcome is fewer no-shows and no duplicate jobs.

What makes Formpiece different.

Five things a general form builder, an automation platform or a one-off custom build does not give a Simpro business.

  1. 01

    A direct Simpro and AroFlo integration, with no middleware

    A general form builder such as Gravity Forms or Jotform emails you the submission, and a Zapier or Integrately flow passes on what the customer typed. Formpiece creates the job, quote, lead or task in Simpro or AroFlo itself, so there is nothing to retype.

  2. 02

    Times that are real, because they come from Simpro

    Formpiece checks your technicians' live Simpro calendars while the customer is booking, so it only offers times that are actually free. A form connected through middleware leaves someone to find a time and book it, which is the gap this closes.

  3. 03

    It already knows your Simpro setup

    Formpiece reads your prebuilds, service fees, cost centres, schedule rates, lead statuses and custom fields. Most of the setup is in Simpro, so a generic automation flow that needs each of those mapped by hand and again when they change has nothing to match.

  4. 04

    The form and the record, not just the import

    AroFlo's website enquiry import scans an email into a task, but it does not give you the form, files the task under a generic Website Enquiry client, and cannot map custom fields or create a quote. Formpiece supplies the form, matches the real client and creates the task or quote.

  5. 05

    A Simpro Partner, free to start, no contract

    Formpiece is a Simpro Partner, listed on the Simpro Marketplace, and an Icon One product. You can start free with no setup fee and no contract and cancel any time, where a custom Simpro integration from an agency usually starts with a development budget.

Who uses Formpiece.

Trade and service businesses that run on Simpro or AroFlo and still have a manual step between the website and the schedule.

  • Plumbing businesses on SimproTaking bookings and enquiries from the website into jobs and leads.
  • Electrical contractors on SimproTurning quote requests into Simpro quotes or leads with the site and photos attached.
  • HVAC and heating and cooling service companiesBooking visits against live calendars, with service fees that change by region and season, as Foster Hydronic Heating does.
  • Compliance and testing businessesTaking pre-paid bookings and rebooking recurring inspections, as Better Home Compliance does.
  • Solar and project-based service companiesSelling flat-rate services through a booking form, as SolarHub does.
  • Door, gate and access maintenance companiesQuoting and booking by service area.
  • Trade businesses that receive work orders by emailImporting PDF and email work orders from customers and property managers as Simpro jobs or quotes.
  • Simpro offices that file jobs in SharePointKeeping a job's attachments in step with a SharePoint folder.
  • AroFlo businessesCapturing website enquiries as AroFlo tasks and quotes.

The company behind Formpiece.

Formpiece is built by Icon One, an integration and automation agency with a long-term Simpro partnership.

Brendan Todio, Founder and Integrator of Formpiece
Founder and Integrator

Brendan Todio

Brendan Todio has 20+ years of technical and product experience, and roughly 7 years working with Simpro as a Simpro Partner. The work is workflow automation, app development and integrations, and Formpiece started because there was a more efficient way to deliver them.

Brendan on LinkedIn Icon One
Where it came from

Icon One

Icon One started in web and app development, then moved into integration work after meeting one problem again and again: good software, but a manual gap between it and everything else. After rebuilding similar Simpro connections for client after client, it made Formpiece so businesses could do it themselves without a custom development budget. Icon One also builds AI tools and AI integrations.

Formpiece on LinkedIn YouTube Instagram

How Formpiece works.

Whichever tool you use, from sign-up to your first record in Simpro, without a developer or a project plan.

  1. Sign up and connect Simpro

    Create a Formpiece account in the dashboard and sign in with Simpro. Connecting takes minutes; most of the real setup is your services, calendars and rates in Simpro.

  2. Choose and set up your tool

    Build a booking or lead form by looking at it, open the attachments browser on any record, or have us set up a work order import inbox for you.

  3. Connect it to where work arrives

    Embed the form with a snippet or the Formpiece WordPress plugin, forward work order emails to your inbox, or connect SharePoint for attachment sync.

  4. Records land in Simpro

    Each booking, enquiry, work order or file lands in your Simpro account as a real job, quote, lead or attachment. Your team then works it the way they already do.

Key facts about Formpiece.

Formpiece at a glance, in one place.

Company name Icon One Pty Ltd
Product Formpiece
Type Simpro integrator and workflow software (SaaS)
Headquarters Melbourne, Victoria, Australia
Website formpiece.com
Core offering A direct Simpro and AroFlo integration, with no middleware: booking forms, lead enquiry forms, work order import and attachment tools that write real records into Simpro (and lead enquiries into AroFlo)
Simpro status Simpro Partner, listed on the Simpro Marketplace
Pricing Free plan to start, no setup fee. Paid plans are priced by region, and work order import is a subscription priced on what you import; see pricing
Contract terms No contract; cancel any time
Services Simpro service booking form (live calendars, upfront payments, service areas, recurring rebooking links), Simpro lead enquiry form, AroFlo lead enquiry form, Simpro work order import (managed service), Simpro attachments browser with SharePoint sync
Communication Contact Formpiece
Notable clients Better Home Compliance, Foster Hydronic Heating, SolarHub (all customer stories)
Social LinkedIn, YouTube, Instagram

Frequently asked questions.

What is Formpiece?

Formpiece is a Simpro integrator that provides workflow tools for trade and service businesses. Its booking forms, lead enquiry forms, work order import and attachment tools write real jobs, quotes, leads and files into your own Simpro account, with lead enquiries going into AroFlo, as a direct integration with no middleware.

Is Formpiece a Simpro Partner?

Yes. Formpiece is a Simpro Partner and is listed on the Simpro Marketplace. It is an Icon One product, and Icon One has worked with Simpro as a long-term partner.

How is Formpiece different from Zapier or a form builder?

A form builder connected through Zapier or Integrately passes on what the customer typed, and someone still has to find a time and book it in Simpro. Formpiece checks your technicians' live Simpro calendars while the customer is booking, creates the real job, quote or lead directly, and already knows your prebuilds, rates, lead statuses and custom fields.

Does Formpiece work with AroFlo?

Yes. Formpiece has a lead enquiry form that saves each enquiry as a task or quote in AroFlo, with the client matched and photos attached. AroFlo's own website enquiry import scans an email into a task, but it does not give you the form or map custom fields.

Can Formpiece import work orders into Simpro?

Yes. Work order import is a managed service: customers email their work orders to your Formpiece inbox, and each becomes a Simpro job or quote with the site found or created and the PDF attached. We can set it up for you, or you can build and manage your own imports in the dashboard.

Which countries and trades does Formpiece serve?

Formpiece serves businesses in Australia, New Zealand and the UK. Customers include plumbing, electrical, HVAC, compliance and door and access maintenance businesses.

Do I need a developer to set Formpiece up?

No. You sign up, connect Simpro and build the form in the Formpiece dashboard, then add it to your website with an embed snippet or the Formpiece WordPress plugin. Connecting takes minutes, and getting your services, calendars and rates right in Simpro is the main piece of setup.

How much does Formpiece cost?

You can start on the free plan with no setup fee and no contract, and cancel any time. Paid plans are priced by region, and the current prices are on the pricing page.

Put your Simpro workflow to work.

Sign up free, connect Simpro and have your first form writing records into your account.

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